Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and more. Sump pump failure, pipe bursts, and sewage backups are especially dangerous as they can produce several inches of water in less than a day.

Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and potential mold growth will occur.

The first thing you should do is contact Signature Water and Fire Restoration Company. Our 24-hour emergency crew will arrive immediately to begin the water removal and mitigation process. Don’t wait as water can cause mold and irremediable damage to the walls, floors and your belongings. Afterwards, contact your insurance company to start the claim process.

The first step is to determine the source and repair it. Our crew will remove damaged materials, which include baseboards, insulation, carpeting, carpet padding, drywall, and more. After the damaged items are removed, the technicians begin drying out the water with air movers and dehumidifiers. Professionals will also handle mold damage in the restoration process. Mold-infected surfaces will be disinfected and restored as quickly as possible to prevent it from spreading.

Water damage coverage depends mostly on what was the cause. Homeowners insurance provides coverage for damage that is sudden and accidental. For example water heater ruptures or pipe bursts. Flood damage, no matter the source of the water, is NOT covered by standard homeowners policies. You need to speak with your insurance agent to clarify what your policy does and doesn’t cover. Our representatives will work directly with the insurance company to get the water damage restored as soon as possible.